FAQs

How does home infusion therapy differ from the care I would receive in a hospital?

Most patients are happier, less anxious and feel more comfortable in their own surroundings. Home infusion therapy can be a cost-effective alternative to infusion therapy received in the hospital by saving you or your insurance company daily charges for the hospital room.

Can I continue my active lifestyle while undergoing infusion therapy at home?

In most cases, yes. Advancements in medications and equipment used to administer the medications allow infusion therapy patients to continue their daily activities.

Who from your organization will be coming into my home?

A Clinical Pharmacist, Infusion RN or courier will deliver your medications and supplies. They are employees of Piedmont Infusion Services, Inc. and have been specially trained regarding the proper storage of medications and supplies, and medical waste handling. A staff member will call you to schedule all deliveries.

How often do they come to my house?

The timing of your medication delivery is based on many variables including the stability of your medications once mixed, your lab results and frequency of scheduled labs, your anticipated therapy length and changes made to your therapy by your physician.

Is the cost of home infusion therapy covered by my insurance?

Yes, in most cases the cost of home infusion therapy is covered by your insurance plan. We bill Medicare, Medicaid, and most major insurance companies. Our reimbursement specialists will gladly verify coverage with your insurance provider. Home Infusion therapy enables the patient to reduce medical costs by receiving care at home. For those patients requiring non-covered services, we accept Mastercard, Visa, and Discover cards. We can also set up affordable payments arrangements if necessary.

If I have a question, can I reach my Clinical Pharmacist or Infusion RN at night or on the weekend?

Yes, we have a Clinical Pharmacist and Infusion RN on call 24 hours per day/ 7 days a week/ 365 days a year to respond to your needs. Just call our office number at 434-792-6387.

What is the Joint Commission (JCAHO)?

The Joint Commission evaluates and accredits nearly 18,000 health care organizations and programs in the United States. An independent, not-for-profit organization, JCAHO is the nation's predominant standards-setting and accrediting body in health care. Since 1951, JCAHO has developed state-of-the-art, professionally based standards and evaluated the compliance of health care organizations against these benchmarks. More information about JCAHO can be found at www.jointcommission.org.